IT Managed Services.
Anywhere.
With more than 20 years' experience in supporting Captains, Chief Engineers, ETOs and AVIT Officers with their onboard IT systems, Telemar TNL's help shipping operators simplify their IT management, improve reliability and maintain secure, efficient onboard technology environments.
>22,000
Cyber attempts per day
This is the average number of blocked access attempts per vessel per day.
1
Monthly invoice
Telemar TNL is your trusted partner, regardless of how many services you are requesting
IT + OT
Unified protection across corporate systems and vessel operational technology, bridge electronics included
What is Telemar TNL
IT Managed Services?
As vessels become more connected, managing onboard IT environments has become increasingly complex. Multiple systems, applications, users and connectivity requirements create new challenges for vessel operators and fleet managers.
Telemar TNL's IT Managed Services provide a comprehensive approach to managing onboard IT infrastructure across the fleet. We help operators maintain performance, improve security, standardise environments and reduce the burden on internal teams.
Aligned to:
Discover our end to end. IT & Cybersecurity portfolio
With 20 years' experience in supporting Captains, Chief Engineers, ETOs and AVIT Officers with their onboard IT systems. Telemar TNL is your go-to partner for IT managed services and cybersecurity.
Password Management
Say goodbye to spreadsheets and ensure passwords are securely stored with keeper security. The password manager built for enterprise.
Anti-Malware
This is your endpoint security software that communicates with your firewall, combined with advanced AI to analyse logs, detect anomalies and isolate threats..
Unified Billing & License Management
Simplify your budget management, approval process and reduce admin. Multiple services, single itemised invoice.
Backup Software & Network Monitoring
No IT Managed Services offering would be complete without reliable backup software and network monitoring. We identify issues before they impact guests and crew, and ensure data is securely backed-up for your peace of mind.
Office 365 Apps
Included in all managed service contracts, we manage licencing, installation and procurement of your custom email domain and office applications.
Next Generation Firewall
From a leading provider of firewalls and security analytics, Fortinet is our partner of choice. Asingle pane of glass approach to network and endpoint security.
Designed for the realities of connected vessel operations.
Telemar TNL IT Managed Services help operators manage onboard technology, improve user experience and maintain reliable IT environments across the fleet.
Vessel-wide Wi-Fi performance assessmen
Crew members report poor connectivity in accommodation areas while operational teams experience inconsistent access to onboard applications. Telemar TNL conducts a comprehensive Wi-Fi Survey to analyse network coverage, identify dead zones and optimise wireless performance throughout the vessel. By assessing access point placement, signal strength and user demand, our specialists deliver recommendations that improve coverage, performance and user experience across both operational and crew networks.
Reliable
Reliable onboard connectivity and improved user satisfaction.
Fleet IT standardisation across multiple vessels
A fleet operator manages vessels with different IT infrastructures, configurations and support requirements. Telemar TNL assesses existing environments and develops a standardised IT framework across the fleet, creating consistency in systems, policies and support processes. Standardisation simplifies management, reduces support complexity and creates a stronger foundation for digital operations. Outcome: Improved operational efficiency and reduced IT complexity.
Improved
operational efficiency and reduced IT complexity.
Remote troubleshooting and user support
A vessel experiences recurring issues with onboard business applications and network services while operating far from shore. Through remote monitoring and support capabilities, Telemar TNL specialists investigate the issue, identify the root cause and implement corrective actions without requiring onboard attendance. This minimises disruption to vessel operations and reduces the need for costly service interventions.
Faster
issue resolution and improved operational continuity.
Secure management of onboard IT infrastructure
As vessels become more connected, managing onboard networks, servers and user environments becomes increasingly complex. Telemar TNL provides ongoing monitoring, maintenance and management of critical IT infrastructure to improve reliability and security. Our teams help ensure systems remain operational, updated and aligned with operational requirements.
Greater
reliability, security and control across vessel IT environments.
Fleet connectivity that never leaves you exposed on open water
Supporting digital vessel operations A shipping company is introducing new operational applications, reporting systems and connected services across its fleet. Telemar TNL ensures the onboard IT environment is prepared to support these technologies through infrastructure optimisation, performance management and lifecycle planning. This creates a stable platform for digitalisation initiatives while reducing operational risk.
Successful
adoption of digital technologies and connected services.
Solutions built around
operational reliability.
Every vessel depends on bridge systems, navigation equipment and communications infrastructure performing exactly when needed. Telemar TNL helps shipping operators reduce downtime, maintain compliance and improve operational resilience through integrated maritime technology and support services.
SERVICE & MAINTENANCE
Your service partner worldwide
Keeping bridge and navigation systems operational requires more than reactive repairs. It requires reliable support, technical expertise and global coverage whenever and wherever issues arise. Telemar TNL provides planned maintenance, troubleshooting, repairs and onboard technical support through a global service network that helps minimise disruption and maximise vessel availability.
SMART MAINTENANCE
Trusted expertise delivered proactively
Traditional maintenance often begins after operational impact has already occurred. Telemar TNL SMART Maintenance helps operators identify, diagnose and resolve issues earlier through connected diagnostics and remote support. By combining maritime expertise with real-time system visibility, SMART Maintenance helps improve reliability, reduce emergency call-outs and support more efficient maintenance planning.
BRIDGE INTEGRATION
Systems built for you
Telemar TNL designs and integrates bridge systems that align technology, workflows and operational requirements into a seamless environment. From retrofits to newbuild projects, we help operators improve usability, reliability and long-term performance across navigation and communication systems.
CLASS SURVEYS
No more compliance worries
Class surveys are essential for maintaining certification and operational readiness, but coordinating inspections, documentation and scheduling can be complex. Telemar TNL helps operators simplify the survey process through global coordination, technical expertise and proactive planning designed to minimise disruption to vessel schedules.
CONNECTIVITY
Reliable connectivity
Today's vessels depend on continuous access to operational data, remote support capabilities and business-critical communications. Telemar TNL delivers maritime connectivity solutions that provide secure, resilient communications between vessel and shore, helping operators improve visibility, responsiveness and operational continuity.
GMDSS
Do you comply to the latest standards?
GMDSS systems play a critical role in vessel safety and regulatory compliance. Telemar TNL provides certified inspections, servicing and maintenance support to help ensure communication systems remain compliant and operational. Our specialists coordinate inspections, certification renewals and ongoing maintenance, helping operators reduce administrative burden while maintaining readiness.
CYBERSECURITY
Protecting your connected systems
As bridge systems become increasingly connected, cybersecurity has become an operational requirement. Navigation systems, ECDIS, radar, communications equipment and bridge networks must be protected against threats that could impact safety and vessel performance.
Telemar TNL delivers maritime-focused OT security services designed specifically for bridge and navigation environments. Our specialists help operators strengthen cyber resilience while maintaining safe and reliable vessel operations.
Your IT Managed Services questions,
answered
Everything you need to know.
Services can include onboard IT infrastructure, networks, user environments, monitoring, support and lifecycle management tailored to fleet requirements.
Yes. Telemar TNL provides fleet-wide management and standardisation services across vessels and operational locations.
Many IT issues can be monitored, managed and resolved remotely, helping reduce response times and minimise operational disruption.
Absolutely. Managed IT services provide the infrastructure and operational foundation needed to support connected and data-driven operations.
By reducing complexity, improving reliability and providing expert support, operators can focus on vessel operations rather than day-to-day IT management.
Telemar TNL combines maritime operational expertise, global support capabilities and managed service delivery to help operators simplify and strengthen onboard IT environments.
Still have questions about IT Managed Services?
Our specialists are ready to assess your current exposure - 24/7.
IT Managed Services
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