Expert support
when and where
you need it.
Telemar TNL's Service & Maintenance solutions provide global support for navigation, communication and bridge systems throughout their lifecycle. From remote maintenance and inspections to emergency repairs and technical assistance, our specialists help keep your vessels compliant, operational and ready for every voyage.
24/7
Support desk, engineers and customer service available around the clock
4hr
Response SLA for critical bridge and NavCom incidents
3,000+
Vessels covered by active Telemar TNL service and maintenance contract
60+
Countries with Telemar TNL field engineers on the ground
75+
Years of maritime bridge electronics expertise informing every service contract and maintenance programme
What is Telemar TNL Service & Maintenance?
A comprehensive range of maintenance contracts and decades of maritime expertise we keep your bridge electronics, NavCom systems and GMDSS equipment certified, operational and performing, wherever your vessels trade. From shore-based maintenance agreements to full-coverage contracts, Telemar TNL gives fleet operators a single, accountable partner for every service requirement across their entire fleet.
Maintenance that works around your fleet.
From contract agreement to service completion, Telemar TNL manages every step of the maintenance process, with the TWS fleet database keeping your equipment register, service history and certification schedules in one place, accessible to you at any time.
Contract Agreed
SBM, annual or full maintenance, tailored to your fleet
TWS Fleet Register
Full equipment tree, software versions and expiry data
Planned Schedule
Maintenance and surveys coordinated around port calls
Engineer Dispatched
Certified, manufacturer-trained, arrives with full equipment knowledge
Service Complete
Documentation updated in TWS, audit-ready at all times
What makes Telemar TNL Service & Maintenance different?
Modular contracts tailored to your exact requirements
Choose the contract structure that fits your fleet, from Shore Based Maintenance (SBM) covering mandatory GMDSS certification, through annual survey agreements including gyro overhauls, VDR performance tests and Certificates of Compliance, to full maintenance contracts covering all NavCom service calls and spare parts. Contracts evolve with your fleet as your needs change.
TWS fleet database, your full equipment picture
Every vessel under a Telemar TNL contract is registered in TWS, our comprehensive ship database platform. It holds the full equipment tree for each vessel, software versions for every NavCom device, expiry date management with automatic alarm functions, and the complete service history all accessible to you via a customer portal at any time.
Predictable budgeting, no unexpected callout bills
Maintenance contracts are structured with fixed annual costs so fleet managers and technical superintendents can plan operational budgets accurately. Full maintenance agreements cover labour and spare parts for all NavCom service calls within the contract scope, removing the financial uncertainty of reactive maintenance and emergency callout charges from your cost base entirely.
GMDSS surveys and class certification managed end-to-end
Telemar TNL is an authorised GMDSS service and installation provider, managing the full survey and certification process including equipment assessment, any required repairs or upgrades, documentation preparation and flag state or class society coordination. All survey cycles are planned around your port call schedule so there is no disruption to commercial operations or charter programmes.
1,250+ service stations — engineers where your fleet trades
Telemar TNL maintains a global network of certified engineers positioned in all major ports and many secondary and remote call points across 60+ countries. When a physical attendance is required, the engineer arrives with prior knowledge of your vessel's equipment configuration from TWS, and with the correct spare parts already identified, making first-time fix the norm rather than the exception.
One point of contact for every service need across your fleet
Telemar TNL takes care of all services around compliance, bridge equipment and maintenance. From commissioning through replacement planning, we help maximise the value and longevity of your equipment investments, all from one source.
Service & Maintenance built for reliable operations
Expert assistance on demand
Not every maintenance need can be planned. When equipment issues arise unexpectedly, Telemar TNL's SOS Service provides rapid access to technical expertise and service coordination, helping you respond quickly and minimise operational disruption.
HOW TELEMAR TNL HELPS
Access ad hoc technical support when needed Rapid response to unexpected equipment issuesGlobal coordination through Telemar TNL's service networkMinimise delays and operational impactKeep critical systems operational
Unexpected equipment failures can disrupt schedules, impact safety and increase operating costs. Telemar TNL's maintenance services help keep critical bridge systems performing at their best.
HOW MARLINK RESOLVES THIS
Reduce operational disruptionsSingle subscription and managed data allowance across Starlink, OneWeb, 5G/LTE and VSAMinimise unexpected failuresIncrease vessel availabilityAssistance wherever your vessels operate
With a global network of maritime specialists, support is never far away. Our teams coordinate service activities efficiently to reduce delays and improve response times.
HOW TELEMAR TNL HELPS
Global service network Certified maritime engineersFaster response timesLocal expertise with global reachStay inspection ready
Regular maintenance and expert support help ensure equipment remains compliant with class requirements and industry regulations.
HOW TELEMAR TNL HELPS
Support regulatory compliance Reduce inspection preparation effortMaintain accurate service recordsImprove audit readinessSolutions built around
operational reliability.
Every vessel depends on bridge systems, navigation equipment and communications infrastructure performing exactly when needed. Telemar TNL helps shipping operators reduce downtime, maintain compliance and improve operational resilience through integrated maritime technology and support services.
SMART MAINTENANCE
Trusted expertise delivered proactively
Traditional maintenance often begins after operational impact has already occurred. Telemar TNL SMART Maintenance helps operators identify, diagnose and resolve issues earlier through connected diagnostics and remote support. By combining maritime expertise with real-time system visibility, SMART Maintenance helps improve reliability, reduce emergency call-outs and support more efficient maintenance planning.
BRIDGE INTEGRATION
Systems built for you
Telemar TNL designs and integrates bridge systems that align technology, workflows and operational requirements into a seamless environment. From retrofits to newbuild projects, we help operators improve usability, reliability and long-term performance across navigation and communication systems.
CLASS SURVEYS
No more compliance worries
Class surveys are essential for maintaining certification and operational readiness, but coordinating inspections, documentation and scheduling can be complex. Telemar TNL helps operators simplify the survey process through global coordination, technical expertise and proactive planning designed to minimise disruption to vessel schedules.
CONNECTIVITY
Reliable connectivity
Today's vessels depend on continuous access to operational data, remote support capabilities and business-critical communications. Telemar TNL delivers maritime connectivity solutions that provide secure, resilient communications between vessel and shore, helping operators improve visibility, responsiveness and operational continuity.
IT MANAGED SERVICES
Maritime IT support without the complexity
Managing vessel IT infrastructure across a fleet can place significant demands on technical teams. From onboard networks and hardware management to user support and system performance, maintaining consistency requires specialist expertise. Telemar TNL provides managed IT services designed specifically for maritime environments, helping operators maintain secure, reliable and efficient vessel IT operations both onboard and ashore.
GMDSS
Do you comply to the latest standards?
GMDSS systems play a critical role in vessel safety and regulatory compliance. Telemar TNL provides certified inspections, servicing and maintenance support to help ensure communication systems remain compliant and operational. Our specialists coordinate inspections, certification renewals and ongoing maintenance, helping operators reduce administrative burden while maintaining readiness.
CYBERSECURITY
Protecting your connected systems
As bridge systems become increasingly connected, cybersecurity has become an operational requirement. Navigation systems, ECDIS, radar, communications equipment and bridge networks must be protected against threats that could impact safety and vessel performance.
Telemar TNL delivers maritime-focused OT security services designed specifically for bridge and navigation environments. Our specialists help operators strengthen cyber resilience while maintaining safe and reliable vessel operations.
Your Service & Maintenance questions,
answered
Everything you need to know
Telemar TNL supports a wide range of navigation, communication and bridge systems from multiple manufacturers, providing a single point of contact for maintenance and service requirements.
Telemar TNL operates through a global network of service locations and certified engineers positioned across major maritime regions and ports worldwide.
Yes. Maintenance services can be coordinated with planned port calls and operational schedules to minimise disruption and maximise efficiency.
Yes. Emergency response services are available to help operators quickly resolve unexpected equipment issues and restore operational capability.
Preventative maintenance helps identify potential issues early, reducing the likelihood of unexpected failures, improving reliability and supporting long-term equipment performance.
Absolutely. Telemar TNL supports a wide variety of vessel types and equipment configurations, providing consistent service standards across the fleet.
Telemar TNL combines global reach, maritime expertise and lifecycle support capabilities to help operators maximise uptime, maintain compliance and protect critical onboard assets
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Service & Maintenance
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